Privacy Policy

This Privacy Policy applies to the

Your privacy matters to Tapontips Online Private Limited (the “Company”, “We”, “TAPONTIPS”, or “Us”). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us such as, or TapOn Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our “online” and “offline” activities, in relation to facilitation of home services through a network of third party service providers are collectively referenced as the “Services”.  This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services and post or incorporate this Privacy Policy. This privacy policy explains how TAPONTIPS (“Our”, “Us”, “We”, “TAPONTIPS”) collects and uses Your (“You”, or “Your”) personal and non-personal information shared by You either while registering as a service provider/operator/User or browsing on the TapOn mobile application and the websites, “Site”) and Your access / usage of Your account at Our Site (“Account”). For purposes of this Privacy Policy, “You” shall either mean an user who wants to avail the service from service providers or “Operator” who has listed himself /herself/ itself and his /her/ its services on the Site and has the Account to provide services through himself/itself/ though the persons employed by him/it;,, and TapOn App is a property of TAPONTIPS ONLINE PRIVATE LIMITED, an Indian Company registered under the Companies Act, 2013 having its registered office at TAPONTIPS ONLINE PRIVATE LIMITED D-104, KEETHANA BLOSSOM APARTMENTS, PANATHUR ROAD KADUBESANAHALLI, BANGALORE, Karnataka, India, 560103


Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the company’s Terms and Conditions. By using Our Platform, You impliedly agree that We can collect, disclose and use Your information to provide/avail the services (available on platform), in accordance with the terms of this privacy policy (“Privacy Policy”). You represent and warrant that the service provided/availed by You have agreed for collection, disclosure and use of their information by TAPONTIPS. By using this mobile APP/Website, You agree to be bound by the terms and conditions of this Privacy Policy.


Unless otherwise provided in this Privacy Policy, the terms capitalized in the   Privacy Policy shall have the meaning as provided hereunder:

  1. “Device”shall mean computer, mobile or other device used to access the Services.
  2. “Device Identifier”shall mean IP address or other unique identifier for the Device.
  3. “Mobile Application”shall mean application provided by us on the Device to access the Services.
  4. “Mobile Device Information”shall have the meaning assigned to the term in paragraph 2(d)(ii) hereto.
  5. “Promotion”shall mean any contest and other promotions offered by us.
  6. “Protected Information”shall mean such categories of information that could reasonably be used to identify you personally, including your name, e-mail address, and mobile number.
  7. “TPSP”shall mean a third party service provider.


Information we collect as you access and use our services

  1. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
  2. We may collect certain Personal Information from You(user/service provider) to make our platform more reliable and trustworthy so that the best class services can be made available to the consumer. ‘Personal Information’ is data that can be used to identify a person.
  3. Details of any bank account (including but not limited to, account holder, account name, account number) to make the smooth monetary transaction.
  4. In case of booking via call center, TAPONTIPS may record calls for quality and training purposes.
  5. In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. Your GPS coordinates while availing/providing the service can be shared to provide quality of service. Most GPS enabled mobile devices can define one’s location to within 50 feet.


We might collect your billing name, billing address and payment method when you receive any service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website/mobile App.Credit/debit card information will be obtained and processed by our online third party  payment gateway ( it can be change in future) in our website.


We collect information you post in a public space on our website or on a third-party social media site belonging to Site.


We may collect demographic information about you, events you like, events you intend to participate in, received any service, or any other information provided by you during the use of our website/mobile app. We might collect this as a part of a survey also.


If you use our website/mobile app, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We may collect your usage of app on your phone, information about the calls/sms(to service providers) made during usage of mobile app.


  1. We collect information by MOBILE APPLICATIONS
    1. Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.
    2. When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), in addition to the Device Information, including without limitation:
      1. Your preferred language and country site (if applicable)
      2. The manufacturer and model of your mobile device
      3. Your mobile operating system
      4. The type of mobile internet browsers you are using
      5. Your location
      6. Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application
      7. Information to allow us to personalize the services and content available through the Mobile Application.
      8. Information about the calls/ sms (to service providers) made during usage of mobile app.
  2. We collect information directly from you. We collect information directly from you when you register for an event or received any service. We also collect information if you post a comment on our websites or ask us a question through phone or email.
  3. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
  4. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name, email address, mobile number


  1. address of Your server from where the Site is being accessed, the type of browser , the operating system of Your system and the Site You last visited before visiting to Our Site, referring source which may have sent You to the Site
  2. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website
  3. The duration of Your stay on Our Site is also stored in the session along with the date and time of Your access;
  4. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest
  5. Information you post. We collect information you post in a public space on our website/App or on a third-party social media site belonging to
  6. Web beacons are graphic image files embedded in a web page that provides information from the user’s browser. This allows Us to monitor and ascertain the number of users using the Site and selected sponsors, advertiser website and for what purposes.
  7. Demographic information. We may collect demographic information about you, events you like, events you intend to participate in or any other information provided by your during the use of our website/App. We might collect this as a part of a survey also.


  1. The information collected from You is used for to facilitate Your use of the Site, to respond to Your inquiries or fulfill Your requests for information about the various services.
  2. To send You important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information, special offers.
  3. To help You address Your problems with the Site including addressing any technical problems.
  4. To provide it for scrutiny to any statutory, regulatory or any other governmental authority or any other agency as advised by government or any judicial body.
  5. To resolve disputes, detect and protect Us against error, fraud and other criminal activity.
  6. To enforce Our terms and conditions,
  7. To comply with financial services regulation including retention of financial information and transaction, to conduct financial and identity checks; fraud prevention checks; anti money laundering and credit checks.
  8. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
  9. We use information to look at site trends and customer interests. We may use your information to make our website, service and products better. We may combine information we get from you with information about you we get from third parties.
  10. We use information for security purposes. We may use information to protect our company, our customers, or our websites/App.


We might send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers, products/services, or third-party offers or products/services we think you might find interesting. We use information as otherwise permitted by law.


  1. We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
  2. We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
  3. We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
  4. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
  5. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
  6. We may share your information for reasons not described in this policy. We will tell you before we do this.


We strive to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. We adopt adequate measures to prevent unauthorized access to Your Personal Information.


Our Site may provide links to other sites. These links are provided for Your convenience only and the provision of these links does not mean that sites are related or associated with Us. Please note that these Sites have their terms of use and privacy policies. You should check their privacy policy before You submit Your Personal Information or any other data with them. We don’t guarantee the content, reliability, trustworthiness and/or the security of those sites.

We may have certain features on Our Site which may be hosted by third parties, Your interaction with such features shall be governed by the privacy policy of such third parties.

We shall not be responsible for any loss, damage, claim or expense caused as a result of You accessing these third party sites and features.


We might use the information you provide to contact you for confirmation of a purchase on our website/App or for other promotional purposes. We may contact You via the e-mail address and phone number as provided by You to Us. You may also receive system-generated transactional e-mails such as confirmations, notification of transfer of payments, notification of password changes, notification of App update etc.


  1. To the extent legally permissible, after termination of Your Account with Us, We, shall retain all the data collected from You
  2. Please note that We will not require You to disclose Your personal or security detail vide email or other communication. If You receive any email/ phone call/ SMS or other communication requesting You to share Your personal/security/financial information, please do not respond to such requests and delete such requests immediately.


  1. This Privacy Policy can change at any time to include / exclude clauses without prior notice to You and TAPONTIPS does not bear responsibility for updating Users on the same. Any changes will be effective upon posting of the revisions on the Site.
  2. Unless otherwise specified by Us, revised policy will take effect automatically and be binding on and from the day they are posted on the Site. You are advised to regularly check for any amendments or updates to the Privacy Policy from time to time. By continuing to access, You will be deemed to have agreed to accept and be bound by such revised policy. If You do not agree to the revised policy, You should discontinue accessing Our Site. Please go through the Privacy Policy from time to time to be informed about any changes that may have been made.


You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Site, services, feature or content.


You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe to It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email.


If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.


Please contact Us at for any grievances. You may address any grievances you may have in respect of this privacy policy or usage of your Protected Information or other data at the email address.


This Privacy Policy shall be governed by and construed in accordance with the laws of India. All disputes in relation to these Terms will be adjudicated exclusively before a competent court in Bangalore, India only as per the terms mentioned in Our Terms and Conditions.